Operational Management
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Operational Management

Operational Management

Operational Management

Course Duration: 4 weeks
Assessment: Assignment based, Online assessments.
Internationally Accredited: This course is Cidesco aligned, and you will be able to register for the Cidesco exam and obtain a Cidesco diploma on completion of all 8 modules.

You will receive a certificate of completion.

This is an online course, our lecturers will guide you, and host weekly sessions with you, you can study at your pace and will receive a certificate of completion once you have submitted your assessments.

Aim of the course
Operational management is the administration of business structure, practices, and processes to enhance efficiency and maximize profit. It refers to the management of functions that a business needs to run effectively day-to-day.

Some Areas covered in this module:

  • Analysing & Optimising Bookings within your practice/spa – effective time management.
  • Occupational Health & Safety- Understanding and Implementation.
  • How To Plan and Improve Your Processes
  • Explain what Point of Sale is
  • Procurement
  • Difference Between Procurement and Purchasing
  • Discuss Negotiation and how to go about negotiating.
  • Stock Room Management & Stock Control, effective stock control methods for retail and professional use. Technologies used to reduce shrinkage and theft in your practice.
  • Standard Operating Procedures – Why Is It Important? And how to go about writing your SOP’s
  • Beauty Salon and Spa Daily Routine, Processes and management that assist with effective time management.
  • Beauty Salon and Spa Environmental Awareness
  • Treatment Menu, how to price your treatments.
  • Treatment Protocols including consultation.
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